When an employee account is archived by the employer, it remains accessible in read-only mode for consultation of past transactions and claims history. However, no new claims can be submitted and no changes can be made to existing claims.
Any claims submitted prior to the account being archived will continue to be processed as usual. If a reimbursement is still pending, it will be completed automatically, and the funds will be issued according to the standard reimbursement process.
Archiving an account does not cancel or impact previously approved or submitted claims—it only prevents any new activity on the account going forward.
