For Employees

Common questions for employees using Tedy

What's Tedy?

Does Tedy have a mobile app?

Eligibility

Are expenses made by family eligible for reimbursement?

How far back is my claim eligibility date?

Account management

How can I login to Tedy?

Can I access my account without my work email?

How can I update my profile and communication preference?

What happens when your account is archived by your employer?

Claims

How to submit a claim in Tedy?

How long does it take for my claim to be processed?

What information must be included on a receipt for a claim to be accepted in Tedy?

Can amounts from different programs be claimed under a single expense?

Can I submit a claim in a foreign currency?

How can I use my balance work for my savings, investment, or RRSP contributions?