The email address used to access Tedy is set by your organization and can only be changed by an administrator. However, you can add a personal email address as a secondary login method.
***Your organization must enable the option to allow a secondary email for login.
Once this option is enabled, you can add your personal email address in your account settings. After that, you’ll be able to log in using either your work email or your personal email.
What should I do if I can’t access my account?
If you’re unable to access your account (for example, if you’re on leave and no longer have access to your work email), please contact your employer to have a secondary email added or updated on your profile.
Once this is set up, you’ll be able to log in to Tedy using your personal email.
Is my claim still reimbursed if I’m no longer with my organization?
Yes. When your employer archives your account, any claims you submitted before then will still be processed and reimbursed as usual, but you can’t submit new claims or change existing ones.
To keep receiving information about your account and past benefits after you leave, contact our support team at [email protected].